Store Policy
Customer Care
At Muk a G's Asian Pie and Catering Company , we believe in delivering ultimate perfection every time you order our products and services.
We understand how important it is that your diners experience is top-notch,
we make sure that service is always prompt and professional.
We are passionate about customer service, quality
and most importantly the food we serve.
Food hygiene procedures are always our number one priority. We work closely with Food Hygiene services to ensure both ourselves
and all our team comply to the highest standards.
Bookings
If you have an existing booking with Muk A G's catering and need to discuss this booking in anyway. Please contact us by phone or email.
We can answer any questions you may have as quickly as possible.
Insurance
Online Transaction Payment Methods
Muk A G's have full public liability insurance for any sized event to cover both ourselves and our customers.
We accept all major Credit/Debit Cards
Apple Pay
Google Pay
Catering Services
We accept all major Credit/Debit Cards
BACS Transfer
Privacy Policy
[Muk A G's] Privacy Policy
15.04.23
Our contact details
Name: Muk A G’s Asian Catering Company
Address: Unit 3, Cotswold Edge Business Park, Hampstead, Gloucester, GL2 5WZ
Phone Number: 00 44 7834192950
E-mail: customerservices@mukags.com
The type of personal information we collect
We currently collect and process the following information:
-
Contact Name, Business name, address, email and telephone number
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
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Directly from our customer for catering bookings
We use the information that you have given us in order to plan and deliver a food catering service.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting
How we store your personal information
Your information is securely stored.
We keep your private information on a secure, password protected work computer system If your details become in active within a 5 year period we will delate these files from our systems. Your address and telephone number will only EVER be shared with the MuK A G’s Catering Company team. Allowing us to deliver your catering service without issue.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at cutomerservices@mukags.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at customerservices@mukags.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk